Conversational AI / Google DiaglogFlow Development
Work with Tango on your custom enterprise-level conversational artificial intelligence (A.I.) / chatbot / Google DialogFlow solutions.
We are Conversational AI / Google DialogFlow Specialists
Tango are the leader in:
- Google DiaglogFlow ES and CX
- Natural Language Processing (NLP)
- Machine Learning
- Chatbot / Voicebot
- API integration
Conversational AI Development FAQs
Have a question? Read through our FAQ below. If you can't find an answer,
please email us, we're here to help.
Conversational AI is a type of artificial intelligence that enables consumers to interact with applications the way they would with a humans. Conversational AI can a chatbot, vociebot, through Google Business Messages and other digital platforms like Facebook Messenger, Slack, Skype, Twitter, Amazon Alexa, Viber or Twillio.
Dialogflow is a natural language understanding platform to design and integrate a conversational user interface into your mobile app, web application, device, bot, and interactive voice response system. Using Dialogflow, you can provide new and engaging ways for users to interact with your product. Dialogflow can analyze multiple types of input from your customers, including text or audio inputs (like from a phone or voice recording). It can also respond to your customers through text or with synthetic speech.
Yes, Tango can design a filfullment script to connect any internal or external API to your Conversational AI Project.
DialogFlow isn't very user-friendly, making it hard to update the knowledge base but Tango has developed a custom conversational AI CMS (content management system) to easily view, edit and add all FAQS.
Tango is an integration partner with Google’s Business Messages. Business Messages is a mobile conversational channel that combines entry points on Google Maps, Search, and brand websites to create rich, asynchronous messaging experiences that delight customers and drive business results.
NLP is he ability of an application to understand human speech and text. It's used to understand the structure and meaning of the human language by analying specific aspects like syntax and semantics.
See how Tango's Gov Messages is helping the North Carolina Court System during the COVID-19 pandemic.
In 2021, Tango Technology launched Gov Messages with Wake County Courts. This projects consisted of a handling requests from the public and attorneys going to court.
The goals of the project are:
- Support Wake County Courthouse staff during the COVID-19 pandemic
- Provide information more efficiently to the public and attorneys during the COVID-19 pandemic
- Drive courthouse phone call volume down to increase efficiency of clerks
- Deflect and answer frequently asked court questions